TATA HOSTED IVR

Enhance customer experience with automated call interactivity

OVERVIEW

Businesses need to make sure their customers get the best experience in today's competitive marketplace. This leads to big investments in IT infrastructure which can't be afforded by most businesses. Leasing out infrastructure and services can go a very long way in helping business. With our hosted Interactive Voice Response Platform, you can significantly reduce the turnaround time required to setup the customer experience business process.

ADVANTAGES

Cost Effective
Low total cost of ownership, since hardware is deployed at tata's data centres
Save costs
Use of centralised hosting ensures no cost IT management
Real time updates
Real-time monitoring and analyzing call traffic